How do I...
Make An Appointment?

Appointments may be made by telephoning 0117 902 7145 or 0117 902 7155 or by calling at the surgery. Routine appointments may be made in advance, which will enable us to offer you an appointment at a time more suitable to your requirements. If you cannot keep an appointment, please inform us as soon as possible as this will assist in over-subscribed situations.

How do I...
Obtain A Home Visit?

Patients are requested to telephone before 10.00am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority to house calls. Please remember that several patients can be seen at the surgery in the time it takes to do a home visit.

How do I...
Obtain Test Results?

Test results and letters from local hospitals have to be checked by the doctor. Therefore please telephone for results after 2.00pm, when the doctors will have reviewed the results and have logged a response for you on the screen. Some tests take longer than others; your doctor should be able to give you an idea of how long you are likely to wait.